Our client, one of the world’s largest providers of outsourcing solutions, has currently several vacancies for

Customer Representatives with Turkish

to support their Facebook-team. Workplace is Lisbon / Portugal
If you are interested in the latest trends in online advertising and new technology and like working in international teams in the sunny city of Lisbon this might be the perfect job for you!

Responsibility

  • Provide support to small and medium-sized businesses (SMBs) – chat, email and phone
  • Provide pre and post-sales support for all self-service products
  • Provide product and tool support
  • Identify trends and solve problems
  • Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve usage of Facebook solutions
  • Provide vital product insights and feedback from our customers to engineering

Your Profile

  • Native or close to native Turkish language skills
  • Eligible to work in Portugal (e.g. EU-citizenship)
  • Good knowledge of English (B2 level);
  • Familiarity with online advertising products and social media
  • At least one year working in a Call Center environment / Customer Support role
  • Excellent communication skills: verbal, written, listening skills
  • Flexible and quick learner
  • Ability to multi-task and work under pressure
  • Availability Monday to Sunday, including rotating weekends

Our client offers

  • Excellent work opportunity in a leading multinational company
  • Stable work and career progression
  • Fixed-term, renewable employment contract
  • Intensive training and integration phase
  • Long-term career opportunities
  • Free organized sport activities and events
  • Private health insurance after 6 months of employment
  • Reimbursement of your initial flight costs after 9 months
  • Annually complementary return flight to your home country (within Europe)
  • Possibility to live in one of our client’s shared apartments (optional)

This opportunity sounds attractive for you? Then apply now with your CV in English with an actual picture at rabota@balkaninvest.eu or via our contact form. Only short-listed candidates will be contacted!